Return Policy

Item(s) with defect or incorrect sizing/color can be returned within 3 days from the day you receive your order. Send us an inquiry with order number, photo(s) of the item, reason and any other related information. Our customer service will review the case and further instruct with next step. The approval of exchange/return is subject to condition of goods and reason for return/exchange and is subject to Project X decision.

All returned merchandise must be in new/original and resalable condition with all tags and original packing attached. We will try our best to get back to you as soon as possible after reviewing.

If you have requested an exchange, the shipping fee for the new order will be waived. All return shipping fees and other miscellaneous fees are the responsibility of customer, unless it is defect or incorrect.

All SALE items and sunglasses are non-refundable/exchangeable.

Upon dispute, Project X reserves the right to make the final decision.

Email us: projectx@time.co.id
Call us: 08111010979